The mediation area deals with mostly out-of-court dispute resolution based on the voluntary mediation process.
Before a lengthy, nerve-wracking and expensive legal process occurs, it usually makes sense to find an out-of-court solution to the conflict, for example through mediation. But mediation is also a useful way to bring about legal peace during a process that is already underway. It is a mostly private, out-of-court procedure carried out voluntarily by the disputing parties. Court mediation is also possible in some countries. During mediation, both parties agree on a mediator who will lead the mediation process and lead through the negotiations. The mediator is impartial in the area of mediation, meaning he is on the side of both parties. He does not make any suggestions or recommendations for solutions and does not deal with the content of the conflict; he only ensures a fair procedure and helps the parties to the conflict to find solutions themselves. Qualified lawyers often act as mediators, but this is not mandatory.
In mediation, unlike arbitration or conciliation proceedings, the process does not end with a decision or proposal from the mediator. Either the dispute is resolved or the mediation has failed.